Privacy Policy

1. Introduction

LonStack Software ("we", "our", "us"), based in Awka, Nigeria, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website.

• We prioritize user privacy and data protection
• We only collect data necessary for communication and service delivery
• We do not sell or misuse user data

2. Information We Collect

We collect only minimal and necessary information when you voluntarily contact us.

• Personal Information: Name (if provided), Email address
• Message Data: Content submitted through contact forms or email
• Technical Data: IP address, browser type, device information
• Analytics Data: Page visits, session duration, and interaction patterns

3. How We Use Your Information

Your information is used strictly for legitimate business purposes, including:

• Responding to enquiries and client requests
• Providing software development and IT services
• Improving website functionality and user experience
• Monitoring performance, traffic, and service quality
• Preventing fraud or misuse of our platform

4. Legal Basis for Processing

We process personal data under the following lawful bases:

• Consent: When you voluntarily contact us
• Legitimate Interest: To operate and improve our business services
• Contractual Necessity: When delivering agreed services

5. Cookies & Analytics

We use cookies and analytics tools (such as Google Analytics) to improve website performance.

• Understand how users interact with our website
• Track performance and page engagement
• Improve user experience and service delivery
• Identify technical issues and optimize performance

You can disable cookies in your browser settings at any time.

6. Data Sharing

We do not sell, trade, or rent your personal data.

• Trusted hosting providers
• Email service providers
• Analytics platforms (e.g., Google Analytics)

All third-party services are required to maintain confidentiality and data protection standards.

7. Data Retention

• Contact data is stored only as long as necessary
• Typical retention period: up to 24 months
• Data may be retained longer if required by law or operational needs

8. Data Security

We implement industry-standard security practices to protect your data, including:

• Secure server infrastructure
• Access control and authentication measures
• Encrypted communication where applicable
• Regular monitoring for vulnerabilities

9. Your Rights

You have full rights over your personal data, including:

• Request access to your data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time

10. Contact Us

For privacy-related enquiries, contact us at:

• Email: info@lonstack.com
• Company: Lonstack Software
• Location: Awka, Nigeria